Cancellation Coverage - Cancel your tour without losing the full value of your trip

Peace of mind in the event of unforeseen events

If for any reason you need to cancel your excursion, the Cancellation Insurance allows you to recover 80% of the amount you paid, as long as you notify us by 7 pm the day before. A comfortable, agile and practical alternative to take care of your reservation.

What does the insurance cover?

• Cancellation of the informed excursion until 7:00 p.m. the previous day.

• Return of the 80% of the value already paid.

• Simple management, no need to ask for justification to cancel the reservation.

• It is purchased individually for each passenger and excursion.

• You can contract it up to 30 minutes after receiving your voucher.

Important conditions

• The insurance is personal: it applies to each passenger and for each excursion purchased.

• You will not be able to join if the 30 minutes after the voucher was issued have passed.

• Without contracting this service, there are no refunds for cancellations.

Frequently Asked Questions

When can I take out Cancellation Insurance?
Coverage can be added up to 30 minutes after the excursion voucher is issued.

Do I have to provide any justification for the cancellation?
No. The procedure is simple and does not require an explanation.

Is the refund of the total amount paid?
No. The refund amounts to 80% of the payment made, according to the conditions in force.

Is insurance mandatory?
It is not a requirement, but if you do not hire it there are no refunds in case of cancellation.